F.A.Q - Questions and Answers
Last Modified: July 25, 2025
Questions about placing an order
The order is processed immediately (24/7) - right after the payment verification through the Przelewy24 or PayPal service. The services verify the payment, and after this verification, the order is fulfilled. If the order processing time is extended (which is very rare in the case of automatic payments), you can always contact us to expedite the process.
The order includes a product in electronic form. Files and instructions are sent, which step-by-step explain how to activate the program to the licensed version. The data is sent to the email provided in the order form. Additionally, after making and verifying the payment, a website with a summary of the entire order and instructions is displayed.
Automatic orders are placed in the "License" menu of the website. The full offer is available in the table (price list). By clicking on the price (appropriate for the service), the user is asked to provide their details.
Yes - it is possible. Simply contact us (via the contact tab in the website menu or the contact details in the top right corner) and place an order by providing your details.
Bank account number for payments:
mBank: 14 1140 2004 0000 3502 7298 0273
The title of the payment should include the name of the ordered license.
Bank account number for payments:
mBank: 14 1140 2004 0000 3502 7298 0273
The title of the payment should include the name of the ordered license.
Questions about activation
To activate the program, you need to place an order. The order includes a product in electronic form. Files and instructions are sent, which step-by-step explain how to activate the program to the licensed version. The data is sent to the email provided in the order form. After making and verifying the payment, a website with a summary of the entire order and instructions is also displayed.
- Too quick attempts at activation without thoroughly reading the instructions.
- Incorrect file names (number suffixes automatically added during download). One of the files must not have its name changed during automatic activation (license file). If this is an issue, it is recommended to delete files with similar names (clean up after them).
- Missing installation of the required package. The instructions always specify the package to be installed; it is not a demo package from the website or a package that may include the program in a different version (minimal/SMS versions, other versions).
- Issue resulting from information contained in the "NOTE/NOTES" section of the instructions.
Questions about the StrongRecovery program and the data recovery process
StrongRecovery can recover data from hard drives with logical damage (e.g., corrupted file system, lost partition, accidental formatting). In the case of physical damage to the drive (e.g., mechanical or electronic damage), the program may not be effective, and in such situations, it is recommended to use the services of a specialized data recovery laboratory.
StrongRecovery supports a wide range of file types, including documents (Word, Excel, PDF), photos (JPG, PNG, RAW), videos (MP4, AVI, MOV), audio files (MP3, WAV), archives (ZIP, RAR), and many others. The program can recover files from various storage media and in different data loss scenarios.
Yes, StrongRecovery operates in read-only mode, meaning it does not modify the original storage medium from which you are recovering files. We always recommend saving recovered data to a different drive or partition to avoid overwriting lost information.
Yes, we offer a free version of StrongRecovery that allows you to scan the storage medium, preview recovered files, and recover up to 3 files with a total size of up to 1 GB of data for free. This allows you to test the program’s effectiveness before purchasing a full license.
If you can’t find your files after scanning, ensure you have performed a full scan of the storage medium. You can also try using the "Deep Scan" feature, which searches sector by sector. If the issue persists, contact our technical support; we’ll be happy to assist.
The time required to recover data depends on several factors, such as the size and type of the storage medium, the extent of data damage, and your computer’s performance. StrongRecovery is optimized for speed, and many files can be recovered almost instantly without waiting for the full scan to complete.